If for any reason you are not happy with your purchase you may return the item(s) in their original new condition within 14 days for a full refund, minus shipping charges. The customer is responsible for shipping the item back, including any fees that may apply. Please Note that Final Sale items are non-refundable and are sold "As Is."

 

Refunds will only be submitted back to your original payment method used directly on our website. If you did not purchase from our website, or no longer have a valid payment form saved with us, we will not be able to process a refund. For these cases, we will only be able to issue store credit.

 

For U.S returns & exchanges, click here to initiate your request.

  

INTERNATIONAL CUSTOMERS:

 

For international return & exchanges, click here to initiate your request.

 

You will be re-directed to the returns portal where you'll be asked to enter your order number and email address. Complete the online return form and mail your items back to us.

 

For more information regarding International Returns, please visit our international service portal.

 

Boundary is not responsible for any returned packages sent without approval or RMA#

 

Unfortunately, Boundary does not cover return shipping or custom fees, but we do cover outbound shipping for exchanges.

 

If you have any questions about the information above, please click here to contact us.